Frequently Asked Questions

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Frequently Asked Questions

Can I cancel anytime?

Yes, you can cancel your subscription at any time. You will continue to have access until the end of your billing period.

What payment methods are supported?

We support WeChat Pay for convenient and secure payments.

Can I upgrade or downgrade?

Yes. Upgrades take effect immediately with prorated billing. Downgrades take effect at the next billing cycle.

Is there a refund policy?

We offer a full refund within 7 days of your first subscription if you are not satisfied.

Do unused credits roll over?

Credits reset each month and do not roll over to the next billing period.

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